At Luminara, we aim to deliver your order quickly and securely. Please review our shipping policy below.
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.
We ship directly from our trusted fulfillment partners. Estimated delivery times are:
United States: 7–15 business days
United Kingdom & Europe: 7–20 business days
Canada & Australia: 7–20 business days
Rest of World: 10–25 business days
(Delays may occur due to customs clearance or peak seasons.)
We offer a flat standard shipping rate on all orders.
Expedited shipping may be available at checkout for an additional fee.
Once your order is fulfilled, you will receive a tracking link via email.
Please allow 2–5 business days for the tracking information to update.
Please make sure your shipping address is correct.
We are not responsible for orders shipped to incorrect addresses entered at checkout.
We are not responsible for lost or stolen packages after delivery has been confirmed by the carrier.
If you believe your package is lost, please contact us at Luminara.sales@outlook.com and we will assist you.
For shipping inquiries, please contact us at Luminara.sales@outlook.com. Our support team will be happy to help.